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New Member

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7 Messages

Saturday, August 21st, 2021 11:22 PM

Closed

Compromised phone

My phone was hacked during activation. It was a milli-second when I noticed the SSID WIFI swapped while activating my brand new phone. My ICCID, IMEI & new number were on the screen. Now I regret making the Google Account that is hacked, preventing my online business from creating any income for me! 

They KNOW this is a reality. All prepaid providersUSEDTO give enough data to activate the prepaid phones years ago. Why would they stop that!??

Now, my service says I am using 2GB/day! Chronic CAPCHAs means I amv TOS being used for innindating sites with BOT type data (even this site just said NO BOTS ALLOWED 4 TIMES 2 ME) All over online prepaid customers are complaining of the SAME ISSUES. 

THIS NEEDS REMEDIED! I contacted the CEO on LinkedIn but I'm hacked! So cannot send what they asked for! Haha. Funny right?

New Member

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7 Messages

1 year ago

I shouldn't forget to add... I cannot get my voicemails now over 2 weeks. My calls are being forwarded to strange numbers, and even my 611 goes to a recording that claims there is NO SERVICE after 7pm! Yet the whole world is automated now.

Constructive

Employee

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30.4K Messages

1 year ago

Unless someone has thousands of dollars and with a government agency your phone is impossible to hack 🤦‍♂️

New Member

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7 Messages

1 year ago

I don't know what PLANET you live on! But EVERYONE KNOWS going onto unsecured or another person's wifi IS THE EASIEST WAY TO BE HACKED!!

DO YOUR RESEARCH B4 leaving false answers! Although the LAST PERSON WHO HACKED MY PHONE does have millions of dollars. $7M to be exact. My inheritance she forged papers for MY mineral rights while POA. 

That time, someone was pretending to be xfinitywifi SSID and hacked my phone! So if you don't know what you're talking about don't answer!

(Edited per community guidelines)? I CANT GIVE YOU A THUMB DOWN??? REDICULOUS! 

(edited)

sandblaster

ACE - Expert

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62K Messages

1 year ago

Maybe your WiFi was hacked, maybe your google account was hacked, sure all possible. But your phone probably wasn’t hacked. Not too convinced you know what you’re talking about either.

ACE - Expert

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24.1K Messages

1 year ago

@Constructive. It IS Sunday....

ATTHelp

Community Support

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207.2K Messages

1 year ago

Let's look into a resolution for you, @Prest4Tym!

 

We invite you to check the data usage on your device. Dial *777# from your AT&T PREPAID phone to get a text message with your balances. The text will give you your account balance and other account details like your data balance and package info.

 

Also, here's how to view AT&T PREPAID usage details online. You need to be logged in to complete these steps. Your initial password is the last four digits of your wireless number.

  1. Go to Account History.
  2. Choose start and end dates. You can select up to 30 days at a time.
  3. Select a History Type.
  4. Select Submit or Export to PDF.

What's more, if your device is using a lot of data use our Device Support tool to disable Cellular Data. After selecting your device's make and model, choose Connectivity followed by Signal & cellular data. Follow the instructions presented.

 

Give this a try and let us know how this worked for you!

 

Lar, AT&T Community Specialist

Constructive

Employee

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30.4K Messages

1 year ago

@skeeterintexas  definitely a Sunday post and so many lately

New Member

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7 Messages

1 year ago

This "hack" took place as I activated the brand new phone I purchased the night prior. When it swapped wifi SSID from the one I was using, AS I SAID,  I was on the screen with the IMEI, ICCID, & phone number had just been given.  I never got thru the screen to create my account with at&t and when I attempt to do that online it says my number is not recognized. 611 has not been helpful other than accepting my non-reloadable VISA and claiming I can use it for auto pay? Even tho I said 4 times, it wasn't reloadable? 🤔 The Google Account was made right when the phone activated using my OTHER PHONE TO RECORD EVERYTHING AFTER the wifi swapped. The password was changed hours later, the phone number removed, yet the 2nd account I made is somehow linked to it. 

I will attempt your suggestion in the morning. 

I felt I needed to explain AGAIN., like nobody even read my message that are commenting. Because YES OF COURSE THE WIFI GOT HACKED! THAT'S MY COMPLAINT. Providers USED TO give prepaid phones data to activate their phones securely. While traveling in an RV my wifi "is" my phone. I was FORCED to use the store wifi where I purchased it or the clerks. As I said. 

(edited)

New Member

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7 Messages

1 year ago

Before I leave why would this site say when I was trying to make an account... No Bots ? Permitted or Allowed? What would cause that several times? 

Former Employee

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1.9K Messages

1 year ago

Although the LAST PERSON WHO HACKED MY PHONE does have millions of dollars. $7M to be exact. My inheritance she forged papers for MY mineral rights while POA. 

OK. This happened to me too 😂

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