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arune00's profile

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1 Message

Tuesday, January 17th, 2023 12:20 PM

Can't Port Back In

I ported out from AT&T in 2016 to T-Mobile (paid the final bill)... right now, I was trying to port into RedPocket GSMA and had issues, which finally led me to check the AT&T Eligibility website... low and behold "Can't Be Transferred".

So my question, has anyone ran into this issue porting back into the AT&T network?

Otherwise I'll have to do some workarounds as suggested on the web like transferring to NumberBarn or Google Voice first, but that's a lot of work and inconvenience for my family members.

Community Support


231.5K Messages

1 year ago

We understand you're having concerns with porting back to AT&T, and we surely want to help you with this process, @arune00.


At this time, we'd suggest for you to reach out to our Port Activation Team for further help with our porting process. You can reach them directly at 888-898-7685.


There hours of operation are:

  • Monday - Friday: 9am - 11pm EST
  • Saturday - Sunday: 9am - 6pm EST

We hope you're able to quickly resolve your concerns and thanks for reaching out to the AT&T Community Forums for help.


Lynn, AT&T Community Specialist


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