New Member
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1 Message
When I am using myatt for my business account, if I try to add a line I get an error.
I get the following when I click "Add a Line" from the business MyAtt:
Uh oh! Something went wrong
Please call us at 800.331.0500, so we can help with your order.
BUSINESS_SMB_SOC_CODE_MISSING
Any thoughts?
Thanks,
Dave
ATTHelp
Community Support
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224.9K Messages
7 months ago
Hi @treewizard14,
We want to help. Let’s meet in a Direct Message on this. Please check your Direct Message Inbox (it’s the chat icon next to the bell icon in the upper right corner of the forums).
Viktor
AT&T Business Social Media
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nmbr1cupcake
New Member
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1 Message
5 months ago
ok... what's the answer?
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formerlyknownas
ACE - Sage
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113.2K Messages
5 months ago
The answer is 'contact AT&T...'
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isitpete
Contributor
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7 Messages
2 months ago
What kid of an answer is this? There is obviously an issue stopping the upgrade option on the website. I understand the intelligence level of the person who answered "contact AT&T" but most people who have this issue are wondering what the problem with the process is. Has anyone who contacted AT&T already received a solution to the problem with the website?
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stubborngorilla
5 Messages
2 months ago
also, i've had this issue for many years now...and no one at AT&T has ever known what it is. so glad to see i'm not the only one
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