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hollylynn503's profile

1 Message

Monday, September 25th, 2023 3:21 PM

Text Log Not Updating

So, my text log for the 2 lines on my account used to update every couple hours at least. Recently though, it is nearly 2 days behind, which makes monitoring my lines quite difficult. Call logs are okay, but text logs are significantly behind, both online & in the app. Is there any way to fix this? Or to get the accurate data sooner?

Community Support


224.9K Messages

2 months ago

Hi, thank you for contacting AT&T Community Forums.


We're here for you, we understand your situation. It is a technical glitch, we are working on it. Please allow us sometime while we fix it for you.

Donald, AT&T Community Specialist

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