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New Member

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2 Messages

Monday, June 8th, 2020 5:46 PM

Password changed text

Hello,

Recently I recieved text (June 2nd, 3:38 AM) saying that I have changed my pin number. But I have not done this. I tried to call the Service Center but it took me so much time to connect. Hence I post at here.

I am worried someone hacked into my account. Could you help with this issue?

Sincerely

Accepted Solution

Official Solution

Moderator

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1.3K Messages

2 years ago

All,

We want to help you guard against fraud and keep your accounts and devices safe and secure.

 

If you did not request a temporary PIN, please do not click on anything in that text message and/or do not use that PIN. This is a tactic spammers have used, in the past, to acquire account information. Instead, please change your account password - either through MyATT or by contacting Wireless Customer Service.

 

Remember, AT&T will never ask you to send us your personal or account information via email or text message.

You can forward suspicious emails to AT&T Internet Security at abuse@att.net and suspicious texts to 7726 (SPAM).

For additional support, you can refer to our Protect yourself from phone scams page.

 

Thanks!
The AT&T Community Team

(edited)

ACE - Expert

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64.7K Messages

4 years ago

This forum is not customer support. No one here has access to your account. You should probably change your password and pin.

New Member

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2 Messages

Thank you!

New Member

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2 Messages

2 years ago

I read this post your post so nice and very informative post thanks for sharing this post

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