Error 'BUSINESS_SMB_SOC_CODE_MISSING' When Upgrading Device

My issue was the plan was an old grandfathered plan

Hi there @krische,
We want to help. Let’s meet in a Direct Message on this. Please check your Direct Message Inbox (it’s the chat icon next to the bell icon in the upper right corner of the forums).

Same issue here, but not trying to place an order; just trying to log into my account.  Assistance required.

Hi there,
We want to help. Let’s meet in a Direct Message on this. Please check your Direct Message Inbox (it’s the chat icon next to the bell icon in the upper right corner of the forums).

I am having this same problem. Anytime I choose to upgrade any device I get this same error message 

Hi @Broncomom20, your concerns were transferred over to us on the AT&T Business Team. I apologize for the delay; we’ll take it from here. Let’s meet in a Direct Message on this. Please check your Direct Message Inbox (it’s the chat icon next to the bell icon in the upper right corner of the forums).

I am having the same problem, is this something i can resolve??

Hi there- We want to help. Let’s meet in a Direct Message on this. Please check your Direct Message Inbox (it’s the chat icon next to the bell icon in the upper right corner of the forums).

Same problem here. Been trying for over 2 months to get this resolved.