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Need help understanding your bill?

New Member


1 Message

Tuesday, August 18th, 2020 1:15 AM

Dispute on over charging customers

Last month I enrolled with International calling service which I had requested for 1 month only but the concerning customer service executive who activated my service ignored or deliberately put the service as monthly service.  This is not the first time I am having issues/disputes, it is just getting very tiring.  Why should I continue to be loyal customer and just switch to prepaid sim instead. 

Community Support


232.9K Messages

4 years ago

Hello @sunilshari,


We'd like to review your billing.


Please contact our Customer Service for further assistance at: 800.331.0500 or 611 from a mobile device.


If you prefer to chat, you can visit our AT&T Website and request the chat option. Scroll down to the bottom of the page and click Chat.


Also, you can reach out through social media (Twitter, Facebook) and private message/ direct message AT&T.


If you ever have any other questions or concerns in the future, feel free to reach back out as we are always here to help!


AT&T Community Specialist.




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