AT&T can't text me a code, which I always use to get into my account. Can't access account. Need to go to store?
Trying to change my credit card autopay to bank details and the short code they send to get into my account online or app doesn't arrive. I have called, they have tried over and over. Of course it's my fault I cannot get into my account because I don't remember the passcode, which I have never used. I probably set it up 2 decades ago. All my banks are easier to access, they always have an alternative. My own carrier cannot get a message with a code to me!!!??? I do get other messages from them though. This seems like utter incompetence. This cannot be fixed without getting into my account! To do that I need to go to a store, which I don't have time to do. Any suggestions?