Apple has locked my 2 phones & AT&T requires sending texts to verify
I've been unable to access my wireless account because AT&T requires verification via text. I haven't had the use of my Iphones 11 & 6 since late May, but that's an Apple problem. Because I am unable to send or receive Texts for verification of my accounts, I can't find a way to unlock the account. I tried using a friend's phone to call, but he ONLY way is to call from a phone on my account or I was told that they can help at the AT&T store. Don't have a car, so I walked there (3.5miles each way) & the person told me he couldn't do that. He told me to use their phone & shoved that to me. After a 2hr conversation with this top secret wireless technician was pretty horrified how I was being treated by both AT&T & Apple & he assured me that he would help me with all issues. My son used the Iphone11ProMax 256G, but he passed away 8mos ago & I am the owner of that phone. I was told I would be able to access my AT&T acct so that I can print out some of the papers to get a court order to open the phones. This morning I attempted to access my acct & it STILL won't open without the verification text!!