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hangchen3316's profile

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1 Message

Tuesday, March 21st, 2023 8:39 PM

accessing att account on my macbookair

I am trying to access my att account on my macbook air computer and it won't let me. 

Accepted Solution

Official Solution


Community Support


214.9K Messages

2 months ago

We're here to help you with accessing your MyATT account on your MacBook Air, hangchen3316.


We understand the impact of not being able to access your MyATT account. What is the error you are receiving when trying to sign in? This way we can offer a direct support.


We recommend clearing the browser on your MAC.

  1. Open your browser.
  2. Select Safari in the top left corner next to the Apple icon.
  3. Select Preferences, then Privacy, then Manage Website Data.
  4. Select the items you want to clear.
  5. Select the Remove or Remove All button, depending on your choices.
  6. Close and reopen your browser.

Also you can try signing in on another device. Please reach back out if you're still having trouble. We can bring you into a Direct Message to assist further.


Thank you for reaching out to AT&T Community Forums!


Carlton, AT&T Community Specialist 




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