Report dead zone

Use WiFi calling at your office. AT&T can’t do anything about a 1 block dead zone. 

don't have wifi, as I'm out of the office 80% of the time showing houses.  I just used to use my ATT hotspot while in the office.  I guess I will be switching then.

Hi messyjessi45, we understand the importance of having service at your house!

Check out our AT&T Community article on how your home can affect your wireless signal and the fixes that may help. Dead-zones, in homes or offices, are beyond AT&T's control.

Solution: 

• Move away from dead-zone(s) in your home, move near a window or area without electronics.

We are here if you have additional questions, thank you for posting on the AT&T Community Forums!

Rhoda, AT&T Community  Specialist 

Hi, it's a deadzone outside as well.  If i walk a 1/8 mile in any direction I have data again though.   Sadly your coverage map claims to have data here, but it's not true.  8491 W Grand River Rd Suite 105 Brighton MI 48116

We want to address your service concerns, @messyjessi45. 

Based on the information provided, we'd like to carry this over in a DM to take a closer look into things. Please check your Direct Message inbox (it's the chat icon next to the bell icon in the upper right corner of the Forums). 

In the meantime, sign in to your account to check for service interruptions in the area. 

We'll chat soon.

Sydne, AT&T Community Specialist

I would like to report that data services do not work near the intersection of Kennedy Blvd and Westshore Blvd in Tampa.   This has been going on for at least a year and I have confirmed with several other people (AT&T customers) that they have the same problem.   We can make phone calls, but cannot use apps or internet.   This is a very busy area in a big city - not a rural area.   The problem occurs whether one is inside or outside.   

Entire Bayside Lakes area in Palm Bay FL is a dead zone. AT&T please take a look at this. You claim a new tower was installed but since then the service has gotten worse.

Las Vegas, Nevada.  There is a dead zone at the intersection of S. Decatur Blvd. and Blue Diamond Road/Highway 160.  It has been this way for over 3 years that I'm aware of.

There is now a dead zone at 528 Anacapa Street in Santa Barbara, California.  I can get data on my phone but no mobile hotspot data.  I have done a ton of tests.  This is not due to any of my devices.  The issue persists for a few blocks in all directions.  The frustrating thing is that there used to be perfect hotspot service here.  I used to pull down close to 200 Mbps over my iPhone to my MacBook.  Now it can't even enable the hotspot most of the time.  When it does, I can't get Internet and Speedtest says "could not connect to the internet."  This started about 4 weeks ago.  I have tried several times to report it.  AT&T's tech support is wirthless and doesn't seem to even understand the concept I am trying to explain to them.  And yes, I can enable my mobile hotpsot and get blazing fast speeds all over the place outside this dead zone....

And?