
Contributor
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3 Messages
Poor service in Houston and the greater Houston area.
I find it really sad that in the fourth-largest US city we have the service we do. I live in Katy, TX just 15 miles West of Houston and I work in West Houston the Westchase park area. I cannot even get calls to go through half the time at either location and data is even worse. I just switched from Android to the new iPhone 12 pro max a month ago hoping it would be better, I was wrong. I even use the ATT mark the spot on a daily basis. Why am I paying over $600 a month for 5 lines and 3 watches for this poor of service in such a densely populated area????? Yet everyone I know that has Verizon has no issues. Only ATT customers have to suffer. I guess ultimately I will just have to switch if things do not change soon!!!
Constructive
Former Employee
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31.3K Messages
2 years ago
The brand of phone has no bearing on your service
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Constructive
Former Employee
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31.3K Messages
2 years ago
If Verizon has better service than AT&T’s in your area by all means switch
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eddiealwan
Contributor
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3 Messages
2 years ago
WOW, if you really are an ATT employee, that is sad. That is your answer to a customer? Thank you for helping me make my decision easier!
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Constructive
Former Employee
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31.3K Messages
2 years ago
Yes I’m an employee there is no AT&T service where I’m at so I have to use Verizon. I mean gosh you have to choose a service that works best for you 👌
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