I live in Katy, TX. In zipcode 77494. In my neighborhood, the service is absolutely awful. Katy is a suburb of Houston, which has an extremely high population. There is no reason why I should not have service in my home. Why is my service nonexistent in my home, but it's just fine when I leave the neighborhood? Why am I not getting service here, and when can I anticipate having service while at home? If this isn't resolved in the near future, I will be forced to move my service to a company that can provide this necessity. There's absolutely no reason why I should be struggling with service in this heavily populated area.