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New Member

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6 Messages

Tue, Apr 13, 2021 3:15 PM

LTE SIM vs 5G SIM????

I purchased an iPhone 12 Pro Max last week and have thus far not seen any indication of a 5G network.  I have driven across 2 states, and several major Metropolitan areas including Baton Rouge, Shreveport, Little Rock all without any 5G connection.  I also do not have any 5G options in my phone settings under cellular, only the options to choose 4G and LTE.  Does the SIM card make a difference?  Could I have a 4G LTE SIM card and not a 5G SIM card?

Accepted Solution

Official Solution

OttoPylot

ACE - Expert

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19.2K Messages

2 years ago

You need to subscribe to one of the new unlimited plans that offer 5G. I have an iPhone 12 with a new SIM card installed by AT&T but I do not have one of the qualifying unlimited plans so my phone displays only 4G and LTE.

New Member

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6 Messages

2 years ago

I am subscribed to an unlimited plan

OttoPylot

ACE - Expert

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19.2K Messages

2 years ago

Is it one of the unlimited plans that offers 5G? If it is, then call AT&T or go to a Corporate Store and have them look at your account.

sandblaster

ACE - Expert

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60.8K Messages

2 years ago

Not just an unlimited plan, one of the current unlimited plans. Even though I believe they are adding 5G to older unlimited plans, I don’t think they have done so yet. In any event, yes, you do also need a 5G SIM card.

New Member

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6 Messages

2 years ago

Both of you were correct!!! Thank you so much, I went to myAT&T app and upgraded my plan to a 5G unlimited plan.  If only the employees at the AT&T store knew this!  I even asked them if I needed to get a special SIM or Plan to get 5G, and they said no, even after I pointed out the lack of 5G options on my device settings, they replied, “it’s because of the signal inside this building.”  I hate AT&T and only use them because my company gets a huge discount.  I guess you get what you pay for

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