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Susanu's profile

New Member


1 Message

Tuesday, March 7th, 2023 1:13 AM

Lexington KY coverage

Can’t text pictures, sometimes can’t text at all. Service very spotty

Community Support


214.9K Messages

3 months ago

We'd love to assist you with your coverage concerns Susanu.

For starters, we'd like to know more about this issue.


  • Have you recently updated your device with the latest software?
  • What error message are you seeing when trying to send a picture through messaging?

You can also use our Troubleshoot & Resolve tool, to perform basic troubleshooting steps. You'll need to select your device to begin. Once you're on your device's page, select Messaging beneath Service/network issues. Follow the steps, and see if this corrects the issue.


We look forward to hearing back from you!


Marilyn, Community Specialist

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