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New Member

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2 Messages

Saturday, March 21st, 2020 2:30 PM

How can I confirm that WiFi calling is working?

Hello- I have all of my WiFi calling settings turned on as I have read to do so but can not confirm that it is working. I do not see “WiFi” calling next not the att logo as described. Poor service in my house and I need this option to work. Please help!

Accepted Solution

Official Solution

ACE - Expert

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64.7K Messages

4 years ago

Your cellular signal might be strong enough so your phone does not switch to WiFi calling. Try putting your phone in airplane mode, then turn WiFi back on. That will force your phone to connect to WiFi calling, if it is truly activated. It may take a minute or two, be patient. If your phone does not connect to WiFi calling after a few minutes, either wifi calling is not activated or there is some other issue.

New Member

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2 Messages

going into and then out of airplane mode worked! I also removed the sim and put it back in for good measure. Thanks!

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