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Friday, March 31st, 2023 7:29 PM

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How AT&T is supporting those affected by the recent tornadoes in Oklahoma

​AT&T is working around the clock to help our customers affected by the recent tornadoes in Oklahoma stay connected through this difficult time​​.​

​Please visit​​ ​Oklahoma Tornadoes​ ​​to learn more about how AT&T is keeping our communities connected.​

​ ​

​AT&T encourages customers to consider the following recommendations:​

​ ​

​Customer Tips​

  • ​Keep your mobile phone battery charged.​​ Have another way to charge your phone like an extra battery, car charger or device-charging accessory.​
  • ​Keep your mobile devices dry.​​  Keep it safe from the elements by storing it in a baggie or some other type of protective covering.​
  • ​Program all of your emergency contact numbers and e-mail addresses into your mobile phone.​​ Numbers should include the police department, fire station and hospital, as well as your family members.​
  • ​Camera phones provide assistance.​​ If you have a camera phone, take, store and send photos and video clips of damage to your insurance company.​

​Business Tips​

  • ​Set up a call-forwarding service to a backup location.​​ Set up a single or multiple hotline number(s) for employees, their families, customers and partners so they all know about the business situation and emergency plan.​
  • ​Back up data to the Cloud. ​​Routinely back up files to an off-site location.​

​Things to Remember​

  • ​AT&T Service Outages​​. If you need to report a loss of service or check on a possible outage, ​​we can help you​​.​
  • ​Text messaging​​. During an emergency situation, text messages may go through more quickly than voice calls.​
  • ​Be prepared for high call volume. ​​During an emergency, the increased calling volume may create network congestion. If you can’t get a call through, hang up, wait several seconds and then try the call again.​

​Additional information and tips for disaster preparedness can be found at ​​AT&T Disaster Relief and Network Recovery​​.​

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