Gift your grad endless possibilities. Celebrate right now and connect them to their brightest future.
Cellular Data stops working or is very slow in frequently visited area.
I have an iPhone 14 Pro which is running on an e-sim. I have unlimited cellular data. I have been visiting a local market area every morning for years and for the past month my cellular service has stopped working in this area. My wife's phone, also ATT also on e-sim, will have full bars and cellular data side by side by my phone which will not be working. When I leave the area, my cellular data will start working again. I have reset network settings, Tre-booted phone, and pinged airplane mode many times without much progress.
3 months ago
We know how important it is for your devices to be working and operating successfully on the AT&T network, and we want to help, @jamesfath20.
To better assist, we'd like to gather further details from you:
This information will help us investigate your concerns further so that we're able to find any possible resolutions.
Thanks for contacting the AT&T Community Forums and we look forward to hearing back from you!
Ashley, AT&T Community Specialist