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lexxneww's profile

New Member

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2 Messages

Thursday, March 9th, 2023 12:18 PM

Can text and use data but says network busy when making the call

​Can text and use data but says network busy when making the ccall. Tried going in and clearing the cache and network settings call settings won't even open

ACE - Sage

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118.2K Messages

1 year ago

On what phone?  If you brought your own, you had to check imei

https://www.att.com/buy/byod/identify?devicetype=phone

New Member

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2 Messages

1 year ago

It is a highsense E50 lite

Community Support

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232.8K Messages

1 year ago

Hello lexxneww, we're here to help look into why you're getting the network busy message when making a call. 

 

Your device would have to be tested and approved for the AT&T network. The highsense E50 lite is not showing on the list of devices compatible with the network.

 

Let us know if this information helps. Feel free to reach back out to us if you have any other questions or concerns.

 

Thank you for contacting the AT&T Community Forums. 

 

Jeff, AT&T Community Specialist

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