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Sunday, November 13th, 2022 10:27 AM

AT&T iPhone 14 ProMax is not supporting Airtel Esim

I recently upgraded to AT&T 14 ProMax for my US mobile number which is on a business account.  I have a business in India and need to also use a local eSIM from Airtel India.   The mobile phone is not adding the India eSIM.  Can someone help me?

ACE - Sage

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104K Messages

3 months ago

Did you have the phone unlocked? Phone's sold by AT&T or activated on AT&T that were purchased in third-party retailers are carrier locked and will not accept another sim card until they have been unlocked.

I don't know about business accounts but consumer accounts the phone must be paid off in order to unlock the phone.

https://www.att.com/deviceunlock/

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