
2 Messages
Sim card returned & charge
Hi,
I ordered a prepaid SIM card recently and it was shipped soon. But when I try tracking the UPS delivery, it says that there was something wrong and the package is returned to sender (Fort Worth). The return was successfully delivered, and I never got that card or any information about the delivery failure.
Will I still be charged for this prepaid card? And does it mean I'll have to order another one if I still want to get a SIM card?
Thanks!
Accepted Solution
formerlyknownas
ACE - Sage
•
113.2K Messages
2 months ago
If the charge isn't reversed, you'll have to contact AT&T. It won't be reversed until the SIM card is received back in fort Worth.
There are no other charges. Prepaid service is exactly that You don't pay until the account is activated with a phone number
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