New Member
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2 Messages
Reset pre-paid iPhone for little brother
I’m wanting to reset the older model iPhone that my kiddo has been using effortlessly for the past two years on the $300 prepaid plan so it can now be used by little brother as his first phone (his new Apple ID, his apps, etc). And I want to be sure I follow the right steps so that the number and pre-paid plan stay with the phone and I don’t break it accidentally when I reset. Would be grateful if someone can point me in the right direction on how to do that. Thanks!
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formerlyknownas
ACE - Sage
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113.5K Messages
10 months ago
Very simple... Do a factory reset
https://support.apple.com/en-us/HT201351#:~:text=Go%20back%20to%20Settings%20and,the%20eSIM%20profile%20when%20asked.
Factory resetting the phone has nothing to do with the SIM card which is how the service is delivered. Unless you are using an e Sim instead of a physical Sim there is no issue. Factory resetting a phone with an esim will delete esim
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VirginiaEcho
New Member
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2 Messages
10 months ago
This solved it for us and we are all set. Thank you so much for the help!
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formerlyknownas
ACE - Sage
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113.5K Messages
10 months ago
Very welcome
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