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CAL36's profile

New Member


1 Message

Thursday, June 23rd, 2022 1:39 AM

Phone won’t work

I bought an iPhone from Best Buy for prepaid. It says I need to go back to point of purchase. Best Buy said they completed everything on their end. My phone won’t call. Please help.


Former Employee


31.4K Messages

1 year ago

Go back to Best Buy and find a different associate. 

ACE - Sage


107.4K Messages

1 year ago

AT&T does not have the phone recorded as being scanned out correctly at the point of purchase. Call AT&T from a different phone, provide them with the information on your sales receipt so they can clear sale of the phone on their end.


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