New Member
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1 Message
Phone won’t work
I bought an iPhone from Best Buy for prepaid. It says I need to go back to point of purchase. Best Buy said they completed everything on their end. My phone won’t call. Please help.
New Member
•
1 Message
I bought an iPhone from Best Buy for prepaid. It says I need to go back to point of purchase. Best Buy said they completed everything on their end. My phone won’t call. Please help.
Constructive
Former Employee
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31.4K Messages
1 year ago
Go back to Best Buy and find a different associate.
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formerlyknownas
ACE - Sage
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107.4K Messages
1 year ago
AT&T does not have the phone recorded as being scanned out correctly at the point of purchase. Call AT&T from a different phone, provide them with the information on your sales receipt so they can clear sale of the phone on their end.
1.800.331.0500
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