Online only offer – Get unlimited data for $25/mo. and 10GB hotspot data when you pay in advance for a year of AT&T Prepaid® Unlimited.
SCarey23's profile

1 Message

Sunday, September 3rd, 2023 4:55 AM

Phone Suspension

I am unable to use my prepaid account with AT&T because I woke up to it being suspended, and I want to know the reason for this action.

ACE - Expert

 • 

22.7K Messages

3 months ago

It's prepaid. Did you have enough money in your account to keep your account active? 

ACE - Sage

 • 

113.4K Messages

3 months ago

 If prepaid service stops working it's likely because you haven't paid for a refill.  Prepaid does not have any late fees If you don't pay on time. All you have to do is refill to resume service.

The only other reason for it to be suspended is if somebody has reported the phone as lost and blocked the phone from the network.  

Not finding what you're looking for?