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New Member

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3 Messages

Saturday, January 18th, 2020 4:55 PM

Old SIM card

I have an old SIM card and I am trying to activate a cell phone line. The card has been inactive for some time. Can I use it or I should get a new one?

Accepted Solution

Official Solution

ACE - Expert

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64.7K Messages

4 years ago

A deactivated SIM card can not be reactivated. You need a new SIM card.

New Member

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3 Messages

Thanks for the heads up... I will get a new one

Accepted Solution

Official Solution

Employee

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797 Messages

4 years ago

Hello,

The SIM card is one time use. You’ll need to visit an AT&T corporate store or call (Phone number hidden) to order a new sim (also att.com).

(edited)

New Member

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3 Messages

Thank you, I have done it

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