New Member
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8 Messages
Mention activation deadline on website and receipt
Here are some recommendations for
https://www.att.com/buy/wireless/prepaid/plan :
On each page, for instance, AT&T PREPAID SIM 8 GB 3-month, the pages, and shopping cart pages, should say the user must activate the card by one month or two months or whatever it actually is after ordering the card.
That way users could know what the earliest date they can buy the card for a later trip might be.
Some users plan ahead more than other users.
Also, when they receive the card in the mail, somewhere on the invoice, it should also mention, "this card must be activated by such and such a date, otherwise..."
Indeed the actual amount of months is obscure. Most staff don't know either.
And I am not asking what the deadline is here. I'm just saying it should be mentioned on those web pages and receipts/invoices.
Note that I am talking about activation, and not payment etc.
formerlyknownas
ACE - Sage
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110.8K Messages
5 months ago
The reason there's no wording like that on the page is Because there is no limit. If you purchase a SIM card, You can wait and activate it whenever you choose. 6 months from now or a year from now it's still going to be good to activate on AT&T prepaid.
The only limit is once you activate the SIM card you must pay for service within 26 days or The account is canceled, and the SIM card is no good.
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jidanni
New Member
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8 Messages
5 months ago
Buy an AT&T PREPAID SIM 8 GB 3-month, and have it shipped to a relative's house in the USA.
Four months later arrive at the relative's house in attempt to activate the phone number.
But that number has already been activated -- by somebody else.
Because you can't expect AT&T to hold on to the number forever for you.
No, you didn't lose any money because you never activated the number, so no money was charged to your charge card.
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formerlyknownas
ACE - Sage
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110.8K Messages
5 months ago
Entirely different.
When you're activating a brand new SIM card and coming from outside the United States you are randomly assigned a new number. You don't get to pick a number, and should not pick a number when ordering a sim.
This seems like you have activated the sim already, And as I previously wrote once you activate the SIM you must pay for service within 26 days or you lose the account, the phone number, and you have to start over.
And if you were selecting a number that you had last time you were in the United States to try to use it again of course it was reassigned. If you use a phone number while inside the United States, leave the United States without refilling the account on a regular basis, after 60 days with a zero balance the account is closed and number lost and can be reassigned to a new user.
If the order system asks you for a phone number for contact, You can fill in a friends US phone number, but whatever number you put in there is not the number you get for use.
I get it I've read two of your posts and clearly you do not understand how prepaid works . It doesnt work that much different anywhere else. I have a friend in Canada who travels the entire world and has prepaid everywhere. Some of them require that you (1) use the service on a regular basis or they close it. (2) Some just require a positive balance, (3) some require regular refills only. At&t requires the last 2 .
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jidanni
New Member
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8 Messages
4 months ago
AT&T should do like other companies do when they send a SIM card to somebody:
Somewhere on the SIM card print the words "Activate by xx/xx/xxxx".
Just like other brands do:
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