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Ooki2993's profile

New Member


1 Message

Tuesday, June 6th, 2023 3:08 AM

Make a payment due 0.00

My payment due is right now 0.00 but stills saying due date is NOW. So, my question is, I need to do something in special? Because I refilled my balance with a gift card, and its enough. But I dont have auto pay. Or I need to pay with my credit card although my due is 0.00

Accepted Solution

Official Solution

ACE - Expert


64.7K Messages

1 year ago

You shouldn’t need to do anything. Your plan should renew when it’s time. 

Community Support


232.8K Messages

1 year ago

Hello @Ooki2993,


I'll be happy to assist you with restoring your account/service.


We know the impact this has caused, and we're here to assist you with restoring your service. Let's meet in a DM so that we can take a look into your account. Our message will be found in the chat icon, in the upper-right hand corner of this page. 


We look forward to helping you with his concern, If you have any additional questions just feel free to reach out to us.



Kailonie, AT&T Community Specialist

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