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stefaniam's profile

New Member

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2 Messages

Friday, November 18th, 2022 2:35 AM

Lost sim

Hi! I had a sim with the ATT 65 Unlimited Data plan and unfortunatelly I lost it.

now because of that, I don’t have access to my bank account anymore and there is literally no way I can gain access to it again without my previous phone number.

would it be any way to get a new sim card with the same phone number, preferably from abroad? I am in Europe at the moment

sandblaster

ACE - Expert

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62K Messages

2 months ago

You can get a replacement SIM card and have it activated with your number but not possible from Europe. Do you know anyone that can go to an ATT store and get one for you and send it to you?

New Member

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2 Messages

2 months ago

Yes I do have friends still in the US, but would they be able to do that for me? 

ATTHelp

Community Support

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207.2K Messages

2 months ago

We understand you're needing to re-activate your old account and phone number after it was lost, @stefaniam.

 

Since you're currently in Europe, you'll need to reach our International Team while out of the country; please call +1.314.925.6925 (free from device) or chat. They'll be able to help you further with your account inquiries. 

 

We're glad to help, and thanks for contacting the AT&T Community Forums for assitance.

 

Lynn, AT&T Community Specialist

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