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New Member

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1 Message

Friday, June 18th, 2021 5:48 PM

Imap email will receive but will not send through outlook when using AT&T Hotspot.

I am working from my Motorhome this summer. Internet is working well but I can not send emails through outlook. If I connect to my Verizon phone hotspot it will send but not through the AT&T hotspot. Anyone have a solution?

ATTHelp

Community Support

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207.3K Messages

2 years ago

Let's look into that for you, @!

 

In order to provide adequate support, we want to know more about your experience.

  • When trying to send an email using Outlook are you receiving an error message? This info will help determine what's causing that trend so that we can arrive at a resolution.
  • Are you using an AT&T Wireless Internet Device or the Hotspot through an AT&T phone?

We invite you to look into these troubleshooting steps which may help resolve your inability to send email on your AT&T device. Make sure to scroll to 3rd Party Mailbox - (Outlook, Apple Mail, Mozilla Thunderbird) and follow the instructions presented.

 

Let us know how this worked for you!

 

Lar, AT&T Community Specialist

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