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swilkins444's profile

New Member


8 Messages

Fri, Apr 15, 2022 10:08 PM

I am trying to access the online access to our account.  They keep sending temporary  digit pin codes to the account.  I would like to get away from temporary to permanent pin codes.  How can we make a permanent change?  They are sending emails with no relevant information in them such as actual passwords or pass pin code.  I understand the new security measures being necessary.  I am just looking for common sense answer to my request.  Thanks.

Accepted Solution

Official Solution


ACE - Expert


58.7K Messages

4 m前

You are supposed to set an alphanumeric password. Once you set a password, you use that, not the pin.




28.6K Messages

4 m前

It’s what they require. They won’t change the process because you don’t like it. 

ACE - Sage


98.6K Messages

4 m前

Correct answer marked! 

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