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N

New Member

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8 Messages

Mon, Mar 7, 2022 2:02 AM

Activate prepaid

Just wondering how long does it take once my prepaid plan is activated for my phone to work. Also, how do I activate. Do I have to call or simply insert the SIM card 

Accepted Solution

Official Solution

ATTHelp

Community Support

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203.9K Messages

9 months ago

We'll be happy to help you with your prepaid activation @nthiessen.

 

Your service should work as soon as you activate the SIM (with the caveat that you have a device compatible with our network). You can activate the SIM at the link provided above by @formerlyknownas, from the device itself, or by calling us at 877-426-0525 for automated instructions. You will need to know your SIM card & IMEI number for activation.

 

Please let us know if you have any additional questions; if so, we'll be more than happy to assist. Thank you for reaching out to our AT&T Community.

 

Darais, AT&T Community Specialist

ACE - Sage

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102.1K Messages

9 months ago

Well I can guarantee that not inserting a SIM card, you will definitely not have service. 

https://www.att.com/prepaid/activations/#/activate.html

If you purchased a phone from AT&T, and a SIM card from AT&T, one or both comes with a quick start guide which tells you how to activate the SIM card and pay for service.

If you did not purchase a phone from AT&T, are you sure the phone is capable of working on AT&T?  No idea? 

New Member

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6 Messages

3 months ago

I have received a SIM card for my prepaid account.  The SIM card is inserted and working but I am unable to make or receive phone calls.  I am certain the phone is compatible.  I have followed the instructions for activation.  In am receiving the following message:

"Your SIM card is active Good news! You can skip the activation process." 

(edited)

New Member

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1 Message

3 months ago

How do I activate my sim?

New Member

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1 Message

6 days ago

I have a prepaid account and I've inserted my sim card but it's not working. I can't receive or send phone calls nor can I receive texts. I was having my old number transferred to my new phone. Now what do I do?

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