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4G and wifi calling not working
I have a Moto G30 XT2129-2 from India. I took a new AT&T sim in Vestal and only got a 3G (H) network everywhere. My phone is a 4G and wifi call enabled device, but even with this I'm unable to use these features with AT&T. Kindly support
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formerlyknownas
ACE - Sage
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107.4K Messages
2 years ago
Your phone is not eligible to be activated on AT&T at all.
If you use it, your service may be suspended until you replace it.
It's missing primary LTE bands. And it's imei probably identify as a 3g device.
If it hasn't happened already, you will be notified that that phone needs to be replaced and removed from the network because it is not going to work when 3-g shuts down.
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JefferMC
ACE - Expert
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32.3K Messages
2 years ago
Your phone is not supported as an VoLTE phone. The model G30 (XT2129-1) is a supported phone, unfortunately, you've got an XT2129-2.
See https://www.att.com/idpassets/images/support/wireless/Service-Capabilities-Unlocked-Devices-ATT-Network.pdf for a list of unlocked phones that AT&T allows on their network.
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