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ResonanceZ's profile

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1 Message

Sunday, December 11th, 2022 8:30 PM

HBO Max Sign In


I have AT&T Unlimited Choice II and as far as I know, this should still come with HBO Max. I haven't changed anything with the account and was able to access HBO Max until yesterday (12/10/2022). I have tried signing out and back in, but nothing seems to work. Any help would be appreciated. 

The following is some of the messages I see from the HBO Max page.

"Can't Verify Your Subscription. It looks like your account doesn't have access to HBO Max. If you think this is a mistake, please check with you provider."

In the settings page of HBO Max, it says Your HBO Max Subscription through AT&T has expired.

Community Support


232.2K Messages

1 year ago

Hey there @ResonanceZ, we've confirmed HBO Max is included with your AT&T plan, and we want to help. 


Based on the details you've provided, we want to bring you into a Direct Message for further assistance. Please check the message icon in the upper portion of the page and reply. 


We look forward to assisting and getting your HBO Max subscription corrected!


Thanks for contacting the AT&T Community Forums for help. 


Lynn, AT&T Community Specialist

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