MahishTanzon's profile

New Member

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2 Messages

Monday, January 16th, 2023 5:49 AM

HBO Max Login

I have HBO on my direct tv account but now when i login to the app it says that its not part of my package. I think this has to do with the AT&T merger and decoupling. I have an AT&T account for cell phones then I have a direct tv account (separate account numbers) because I had direct tv before the merger. All of a Sudden just before the new year something happened and when i login it says its not on my account. I have contact HBO Max, AT&T and Direct tv all on twitter looking for help to get this revolved. AT&T and Direct tv are both blaming each other. My brother also spend all day with support trying to resolve this with no luck. Does anybody have any ideas?

Community Support

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231.3K Messages

1 year ago

Just to let you know, support for DIRECTV Services has moved to the DIRECTV Community Forums site. If you slide over forums.directv.com, you’ll land in the right place. 😊
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