I have the required account subscription - How do i activate the HBO access on my account. I have combed through all the menu options and i find no option to activate this on my account -some assistance to point me in the right direction will be greatly appreciated
I have been watching the forum board for over 2 weeks and this issue.
I called in last week to customer service and was given that was a known issue and finally you guys notated that here but was given no case number or anything but it would be fixed in 3-5 days. So by friday
17th it would be resolved. I saw its not. Just got off the phone with customer service after talking to them for 1.5 hrs and still nothing fixed except a escalation ticket : CTR13122911
I am willing to troubleshoot anything but would like just like all the other uses for this to be resolved.
skeeterintexas
ACE - Expert
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26.1K Messages
2 years ago
If you have one of these unlimited plans, you get HBO MaxTM included. You may have to activate it on your account.
Eligible unlimited plans
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ColinUrquhart
New Member
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2 Messages
2 years ago
I have the required account subscription - How do i activate the HBO access on my account. I have combed through all the menu options and i find no option to activate this on my account -some assistance to point me in the right direction will be greatly appreciated
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mwatstein
New Member
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22 Messages
2 years ago
I have been watching the forum board for over 2 weeks and this issue.
I called in last week to customer service and was given that was a known issue and finally you guys notated that here but was given no case number or anything but it would be fixed in 3-5 days. So by friday
17th it would be resolved. I saw its not. Just got off the phone with customer service after talking to them for 1.5 hrs and still nothing fixed except a escalation ticket : CTR13122911
I am willing to troubleshoot anything but would like just like all the other uses for this to be resolved.
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JefferMC
ACE - Expert
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33.1K Messages
2 years ago
@mwatstein , it is not necessary, nor permitted, to continually post the same content in thread after thread. Please choose one and stick to it.
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