Get the new iPhone 15, iPhone 15 Plus, iPhone 15 Pro & iPhone 15 Pro Max from AT&T Now!

New Member


1 Message

Saturday, April 24th, 2021 1:44 AM


I can’t log into my Mac using my att info

Community Support


221.1K Messages

2 years ago

Hello @Mrgraham43


Not being able to sign into your account using our information can be very frustrating. Allow for us to further investigate into your current issue.


Before we continue, we need just a little bit more information from you:


  • What is the current error message you are receiving? Are you having issues accessing the account on your Mac device or HBO Max account??
  • How long has this been going on? Can you access the account on a different device?
  • Have you been able to access it before in the past?

We kindly await your response.



Ty, AT&T Community Specialist

Not finding what you're looking for?