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AT&T related help: Welcome back



dbpd's profile

New Member

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2 Messages

Friday, May 26th, 2023 3:39 AM

I get HBOMax subscription free with unlimited plan. Now that HBOMax is just Max, can I upgrade to the ultimate tier?

The current subscription provided by AT&T is the add-free tier which does not include 4K or dolby atmos. I would like to upgrade to the ultimate tier which does include 4K and dolby atmos. Is this possible? I cannot find a way to do this through account management.

New Member

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1 Message

21 hours ago

I would also like to do the same. Has there been an answer to this? With T-Mobile, they include the base Netflix but you could upgrade and pay the difference.

ATTHelp

Community Support

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215.5K Messages

13 hours ago

Hello @geminixnet821, thank you for your inquiry, and we would be happy to assist you on this. 

 

As far as upgrading your current subscription, you would have to sign up on the Max website if you would like the 4k and Dolby Atmos. 

 

At this time, we do not offer any upgrades for the free Max subscriptions. You will currently receive the unlimited plan with the ad free service. 

 

Hope this information helped. 

 

Holcy, AT&T Community Specialist

 

 

 

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