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HBO Max with Plan
My att account says I have acces to HBO Max free of charge with my plan but when I click the add HBO max button it takes me to a page where they charge me for the add-on. When I try logging in through HBO Max directly and selecting provider they tell me they cant "verify my subscription." How do I fix this problem?
6 months ago
We are here to help you log in to your HBO Max subscription that came with your plan, @mx123.
We do understand how important it is to be able to use your free HBO Max subscription to watch your favorite shows! Let's start by setting up your HBO Max account.
Go to your myAT&T account overview via the web (not on myAT&T app). Look for the Activate HBO Max or Start Watching till.
We can use a little more information to help provide you with the best next steps.
You may also check out HBO Max Help Center for additional troubleshooting support.
Try this and let us know how it goes. We look forward to your response.
Clarissa, AT&T Community Specialist