L

New Member

 • 

3 Messages

Sat, Jun 5, 2021 8:25 PM

keypad alert

Keypad is showing door tampered, opened and replace battery. I replaced the battery, reopened and closed the door and the 3 alerts are still showing on the keypad. I tried several batteries. Cannot fix the problems.

Community Support

 • 

6.9K Messages

1年前

@laurieak

 

Good morning,

 

Has your system updated and removed the 3 messages you were receiving?

New Member

 • 

3 Messages

1年前

Yes. After we set the system at night, the next morning it was fixed (reset).

Community Support

 • 

6.9K Messages

1年前

@laurieak

 

That is great news! Thanks for letting us know the outcome. :-)

 

Have a wonderful day.

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