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ctlocke's profile

Contributor

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7 Messages

Fri, Apr 17, 2020 5:09 PM

Closed

Digital Life Equipment Compatibility

Just curious if the hardware for these systems are proprietary or can they be used by another security provider?

Community Support

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6.9K Messages

2年前

@ctlocke Hello. Proprietary to ATT Digital Life and will not work with other providers.

New Member

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1 Message

1年前

I am getting a note on my monitor that my garage entry door needs the battery replaced. I've changed the AA batteries, but I'm wondering if there is another one that should be replaced because the note doesn't go away. I'm looking at something that says ATT 2.0 CP2-5-3.  Also, 2WDD502755.

Do I need to replace this, and if so, can I change it myself.

Thanks,

Suzanne (Edited per community guidelines)

(edited)

Community Support

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6.9K Messages

1年前

@sjoelson  Hello. Have you checked the battery in the garage door sensor? That might be what is giving you the message. There is the Digital Life opener and then there is also a sensor near the garage door that tells you if the garage door is open or closed. If you need assistance please contact us at 1855-288-2727 option 4 and a specialist can check your system for you and assist. Thank you

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