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kristibaker's profile

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Monday, March 27th, 2023 8:54 PM

Tree on ATT phone wire on telephone pole

Please don't give me instructions already given on this page. Please have ATT pole repairs or contracted tree trimmers contact me. The tree is in the wires at the back of 408 N Waddill St McKinney, TX 75069.

As I have been transferred 4 times and been on the phone for over 2  hours, I will cut the tree myself. When it downs the telephones wires I'll call the fire department. Then they will reach out to your emergency personell and you (ATT) will have no other choice but to take care of it.  Best of luck.

Community Support


231.4K Messages

1 year ago

Let's get those trees addressed for you, @kristibaker!


Due to the nature of your concern, let's move this conversation into a direct message. This way we can email the appropriate team with your request. Be on the lookout for a chat notification in the upper right-hand portion of the page, next to the bell icon.


We look forward to speaking with you!


CalebP, AT&T Community Specialist 

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