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Sagging and low hanging lines
I do not have telephone service just a wireless account with you all, however at my address I have sagging telephone line across my drive way that now delivery trucks are starting to hit and causing a potential hazard. how do i report this.. I tried calling 2x time now and both times i kept getting disconnected during transfer and the tried chat but got the response "too busy". Can i report it here or a standard email i can email to report this??
4 months ago
Must be reported by calling, 800-288-2020 to schedule an appointment for low hanging wires.
A tech dispatch is required to tighten, remove slack, from the aerial drop to the house.
If referring to cabling from pole to pole the tech will need to refer the ticket to the local contractor / work group that handles this type of work.
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