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NFredoniast441's profile

New Member


1 Message

Monday, March 27th, 2023 7:24 PM

remove landline service from building

i own a building and want to have the existing AT&T service lines removed.  I called AT&T on February 6, 2023 and was given a "Ticket Number" PX85DV07. Nothing has been done. I attempted to call to check on the status of the removal and could not get a response from any of the representatives I spoke with, was repeatedly transferred to one department after another and was ultimately transferred to a number that resulted in the call being disconnected.

Accepted Solution

Official Solution


Community Support


214.9K Messages

2 months ago

We understand that you're ready to get the lines removed from your building, NFredoniast441.


To check on the status of the ticket, you'll have to call our POTS repair team at 866-410-7414. If you need help with anything else, let us know.


Thank you for visiting the AT&T Community Forums.


Aminah, AT&T Community Specialist

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