no land line phone service for the past 2 days

Let's get your mother's landline back up and running, @doedoe0408!

Due to the nature of your concern, we will need to move this conversation into a direct message. This way we can email our landline team with your request to get this resolved. Be on the lookout for a chat notification in the upper right-hand portion of the page, next to the bell icon.

In the meantime gather the following information as it will be needed:

• Full name
• Service Address
• Landline number

We look forward to speaking with you!

CalebP, AT&T Community Specialist 

Hello, I have the same issue.  My mother’s landline is down.  The earliest you can get somebody there is in 3 days.  How can I get this fixed quicker?  

I was on hold for over one hour and then you hung up. 

We understand how important it is to have a working landline service, and we'd be happy to help you @Sloan. 

In order to further help with the service interruption your mom is experiencing with her landline service, we'll need to meet in a DM. We'll need to gather some information to escalate to our landline team. Please check your Direct Message inbox (it's the chat icon next to the bell icon in the upper right corner of the Forums).

We look forward to hearing from you. 

Robert, AT&T Community Specialist

I just DMd you.  Waiting to hear back.

Still nothing.  This is almost as bad as the hour I was on hold only to be disconnected.