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Wednesday, January 18th, 2023 5:33 AM
We do not have a dialtone at this time. Just started this problem again today. We had the same problem 2 weeks ago & service man came out & fixed whatever was wrong.
4 days ago
11 days ago
We can address your concern about your dial tone, 19_Dwright_41.
You can do some things if you are comfortable with a screwdriver.
Sometimes lines go bad inside your home or a wall outlet goes bad. Test different wall jacks, if nothing works, create a repair ticket. As mentioned above you can report the problem with your AT&T Home Phone on our website by submitting a repair ticket. Here are the steps:
If you need help in the future, feel free to reach back out. Thank you for visiting the AT&T Community Forums.
Aminah, AT&T Community Specialist
12 days ago
I did not get a response to my problem with having no dialtone to my landline. NOT uverse. Please advise if a service agent is to check it out.
ACE - Master
Didn't get a response from who and what number? To report a POTS line trouble, call 866-410-7414. I'm assuming you've tested and put the trouble outside.
5 days ago
I am having the same issues. Periodically no dial tone. My phone says "Line in Use". I cancelled service call the day before because all was good. Today it is not good. I pay almost $100/month for what? I think AT&T wants to get rid of land lines because the system is outdated and the maintenance on the lines is too expensive. Now I have to reschedule a service call which will probably take another two weeks before it can be scheduled!
Hello utcarter, we will be happy to help with your landline service.
In order for us to do so, we will need to reach out to the landline team for some assistance. We'll need to speak privately. Please check the Direct Message inbox in the top right corner of your screen. We'll be sending you a DM shortly and look forward to speaking with you!
Lani, AT&T Community Specialist
My landline has not worked for 3 months and every time I call to get a repair person sent out they send someone to install internet which is NOT what we want. We just need our landline fixed. I tried to put in a repair ticket and it gives me an error every time. How do I get someone to come fix my phone. I have been paying a bill without having a phone and I'm getting very FRUSTRATED!!!
If a traditional landline call the repair number found in this topic.
Hello Emily1108, we will be happy to help get you a repair appointment.
In order for us help, we will need to reach out to the landline team to make that request. We'll need to speak privately. Please check the Direct Message inbox in the top right corner of your screen. We'll be sending you a DM shortly and look forward to speaking with you!
Our landline (209-462-8805) has been down since Christmas. We reported it on Jan. 6th and were told you could get to it until 1/24/23 by 8:00 p.m. It is now 1/25/23 and no contact or repair. We've been with out the phone for a month now. When will you get to it? I trust we won't be billed for this month.
You're not talking to AT&T this is a customer based forum. The number you need to call and other information is in this topic if you'll just read it.
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