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Nlowerys112_3's profile

New Member

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1 Message

Thursday, March 16th, 2023 10:37 PM

Landline has no dial tone just scratchy noise

No dial tone just scratchy noise. Worked fine the day before. It's cordless and says line open on face screen

Accepted Solution

Official Solution

Community Support

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232.1K Messages

1 year ago

Hi Nlowerys112_3, we can help you fix your cordless phone.

 

We have a guide on our website that covers troubleshooting home phone issues.

 

Follow these steps:

  1. Unplug connections and power supplies. This includes telephones, computers, faxes, modems, satellite television or cable boxes, alarm systems, adapters, and filters.
  2. Test your telephone line(s) by plugging a single phone directly into a telephone jack (wall).

You'll also want to check for both inside and outside issues.

 

If you need further assistance, let us know.

 

Aminah, AT&T Community Specialist

Expert

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19.5K Messages

1 year ago

Take a known working corded phone to the NID and if it's the same problem there report to the phone company. If you don't know how just google testing phone line from the NID. 

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