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wager's profile

New Member

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4 Messages

Thu, Jun 23, 2022 1:13 AM

Home landline not working

Hi phone just beeps. Fail to make or receive any calls. Can someone please check if my line is working?

spoom2

ACE - Master

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16.1K Messages

2分前

This is a user forum, not AT&T support no one here can test your line.

Traditional landline test from the NID with a known working corded phone, if bad at the NID report to the company. 

ATTHelp

Community Support

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195.6K Messages

2分前

We're here to assist with your landline service, @wager!

 

We will need to move this into a DM so we can send an email to our landline team. Be on the lookout for a chat notification in the upper right hand portion of the page.

 

While we send you the DM, gather the following information as it will be needed:

  • Full name
  • Address of service
  • Best contact number

We look forward to speaking with you!

 

CalebP, AT&T Community Specialist 

New Member

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4 Messages

2分前

My landline is fixed. Called ATT and waited half an hour for someone. Run some tests and it works again. Told me that my phone is connected to wifi. If happens again, restart wifi modem (a solid light in front indicates working normal). Hope it helps

thanks all who posted here

(edited)

spoom2

ACE - Master

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16.1K Messages

2分前

Connected to the ATA via Internet at the back of your modem, not Wi-Fi. Wi-Fi is a function of your modem to connect things wirelessly. If it happens again now that you know you have digital service, try resetting your modem. 

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