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Lavrentiy's profile

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1 Message

Tuesday, February 14th, 2023 9:32 PM

Tried Two Times to creating a MyATT account for Landline-only Account

I tried to create a MyATT account for a Landline account.  Twice, a passcode was voice messaged to my landline phone but no passcode was given.  AT&T seems to NOT want to have landline customers.  AT&T's 800 customer service provided zero help.  I could not even pay the ATT bill online with a credit card. I demanded to speak to a superviser  but such a being never got on the line.  A Chat session was equally a bust.


Community Support


215.3K Messages

4 months ago

We're here to assist with your paying your Landline bill online, @Lavrentiy!


We understand the importance of being able to view and pay your bill when it's convenient for you.


Let's have you try these steps to see if it lets you view and pay your bill online:

  1. Sign in to the AT&T Customer Center.
  2. Select View Bill or View Current Bill.
  3. Do one of the following:
    • Choose a new date to view another bill.
    • Select Print friendly format to print a bill.
    • Select Your Account Summary and then Pay Now to pay your bill.
    • Select View all payment settings to see stored payment methods.

When accessing the aforementioned link, you may need to create an accout to do so. If you are unable to complete these steps, please let us know! That way we can troubleshoot this further for you.


CalebP, AT&T Community Specialist 

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