weawag's profile

New Member

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3 Messages

Monday, February 13th, 2023 6:01 PM

Transfer from wireless to landline

Well it has now been 4 weeks trying to return my home phone to landline.  On Feb 2nd it was suggested to start a new order for landline service.  AS OF TODAY, Feb 13th the phone is not transferred from wireless.  Each AT&T call assures me that "this will take care of it" HELP!!!

Community Support

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229.4K Messages

1 year ago

We're sorry to see that you've had to wait so long to get your landline set up, weawag!

 

Please call our Landline team at 800-288-2020, so they can see what's going on and work to get this resolved as soon as possible. If you need help with anything else, just reach back out and let us know.

 

Thank you for visiting the AT&T Community Forums.

 

Aminah, AT&T Community Specialist

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