New Member
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3 Messages
How do I link my TV / Internet / Mobile Phone account to my Landline account?
How do I link my TV / Internet / Mobile Phone account to my Landline account? Right now, I must log in and pay the former bill; then pay separately the latter. There has to be an "easy" way to link the two accounts together; but I've not spoken to anyone who has given me a clear and efficient way to do this, nor has anyone been able to excecute this request for me.
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Official Solution
sandblaster
ACE - Expert
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63.9K Messages
4 months ago
The only way to get those different accounts on the same bill is to sign up for combined billing, which we highly advise against doing. Combined billing has multiple issues still not fixed after many years.
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griffinky
New Member
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3 Messages
4 months ago
Update: A workaround just now was to submit a payment without signing in by visiting att.com/fastpay. However, there REALLY should be an easier way to manually link these two accounts via self-service.
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griffinky
New Member
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3 Messages
4 months ago
Thanks for having said, @sandblaster ! We're going to hold off pursuing this task.
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